Macintosh HD/Users/Username/University of Alaska). The files will sync to a folder on your Mac computer named University of Alaska in your profile (e.g. Choose the folders you want to sync, then click Start sync.If your browser requests permission to use Microsoft OneDrive, confirm that this is okay by clicking Allow.Click Documents, or navigate to the sub-folder you want to sync.Access the desired SharePoint Online site.If you have not done this, or are not sure, please review the Get Started with OneDrive for Business article first. Important: Before proceeding with the following steps make sure you have configured the OneDrive client for your personal OneDrive for Business directory first. After you setup syncing, the files sync automatically. Note: You will only need to do the following steps once per device to setup syncing on that device. PC running a supported version of Windows OS.Apple Computer running a supported version of MacOS.Whenever you're online, any changes that you or others make will sync automatically. Open a Finder window, click the Go menu at the top of your screen (to the left of the OneDrive cloud icon), and click Go To Folder.You can sync SharePoint Online files to a folder on your computer where you can work directly in the Mac Finder, or Windows File Explorer to access the files even when you're offline.If, however, you'd like to remove this directory, follow the steps below. In most cases, these backup directories are dataless clone files and do not actually use extra disk space. The Fix OneDrive file names self-service policy will create a backup of your OneDrive directory (FF-Backup-XXXXXX-XXXX, containing the date and time of the backup creation) before attempting to re-name files. Click the OneDrive cloud icon ( ) again you will hopefully no longer see any sync errors.If OneDrive did not restart automatically, re-open OneDrive from your Applications folder.Once the policy finishes, you'll be notified that file name correction has finished, and given a folder name which contains a backup of your OneDrive directory taken before file name correction began.Click Fix to begin the automated process of correcting invalid file and folder names.Under Browse, click Settings, then the OneDrive icon titled Fix OneDrive file names.Open the CIT Self Service application from your Applications folder.If you have a large number of sync errors, please follow the steps below to attempt to fix the errors with a CIT-provided solution.If you have a small enough number of sync errors caused by invalid file or folder names, these can be fixed manually by following Microsoft's documentation.If you click the OneDrive app icon at the top of your desktop ( near your wireless icon), OneDrive will report any sync errors with the OneDrive needs your attention message, as shown below:.This article assumes that you have already signed in to Microsoft OneDrive (macOS) and are using it to store or access data.This article explains one way to fix this problem on school-issued macOS endpoints, and is particularly useful if you have a large number of sync errors to fix. If you attempt to upload files or folders to OneDrive with names containing these characters, you may notice that OneDrive is unable to finish synchronizing your data to the cloud. The following characters aren't allowed in file and folder names for OneDrive for work or school on Microsoft 365, and SharePoint in Microsoft 365:
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